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terms of service

last updated 2026-06-09

1. acceptance

By accessing or using www.hilohamarketing.com (the “Site”) or engaging HILOHA for services, you agree to these Terms of Service. If you do not agree, please do not use the Site.

2. services

HILOHA provides Amazon account management, advertising strategy, and brand growth services. The specific scope, deliverables, and fees for any engagement are defined in a separate service agreement or statement of work signed by both parties.

3. eligibility

You must be at least 18 years old and have the legal authority to enter into agreements on behalf of any business you represent. By using the Site you represent that you meet these requirements.

4. intellectual property

All content on this Site — including copy, design, graphics, logos, and code — is the exclusive property of HILOHA or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works without our prior written consent.

Work product created specifically for a client engagement is governed by the terms of the signed service agreement for that engagement.

5. prohibited use

You agree not to:

  • Use the Site for any unlawful purpose.
  • Attempt to gain unauthorized access to any system or data.
  • Transmit malware, spam, or disruptive code.
  • Scrape or systematically extract Site content without written permission.
  • Misrepresent your identity or affiliation.

6. payment & fees

Fees for services are set in the applicable service agreement. All fees are due per the agreed payment schedule. Overdue payments may result in suspension of services. We reserve the right to adjust pricing with reasonable notice prior to renewal terms.

7. confidentiality

Both parties agree to keep confidential any non-public business information disclosed in the course of the engagement, unless required by law or with prior written consent.

8. disclaimer of warranties

The Site and any information provided are offered “as is” without warranty of any kind, express or implied. HILOHA does not guarantee specific results from any marketing or advertising strategy. Amazon platform outcomes depend on factors outside our control.

9. limitation of liability

To the maximum extent permitted by law, HILOHA shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or our services. Our total liability shall not exceed the fees paid by you in the three months preceding the claim.

10. indemnification

You agree to indemnify and hold harmless HILOHA and its team from any claims, losses, or expenses (including reasonable attorney fees) arising from your breach of these Terms or your misuse of our services.

11. governing law

These Terms are governed by the laws of the applicable jurisdiction in which HILOHA operates, without regard to conflict-of-law principles. Disputes shall be resolved by binding arbitration or in a court of competent jurisdiction as agreed by both parties.

12. changes to these terms

We may revise these Terms at any time. Material changes will be reflected in the “last updated” date above. Continued use of the Site after changes constitutes acceptance of the revised Terms.

13. contact

Questions about these Terms: carson@hilohamarketing.com