privacy policy

HILOHA (www.hilohamarketing.com) is a founder-led Amazon growth studio. Questions about this policy can be directed to carson@hilohamarketing.com.

We collect information you voluntarily provide, including:

• Name and email address submitted via our contact form.
• Business details you share when inquiring about our services.
• Communications you send to us directly by email.

We also automatically collect limited technical data when you visit our site (IP address, browser type, pages visited, referrer URL) through server logs and analytics tools.

We use cookies and similar technologies for site analytics and performance monitoring. See our cookie policy for a full breakdown of what is set and why.

• To respond to your inquiries and deliver our services.
• To improve our website and understand how visitors use it.
• To send service-related communications (no spam — unsubscribe anytime).
• To comply with legal obligations.

We never sell your personal data to third parties.

We use a limited set of trusted third-party services that may receive data as part of delivering our site and services:

• Vercel — hosting and edge infrastructure.
• Google Analytics / similar — anonymous usage analytics.
• Google Workspace — email and calendar.

Each third party is bound by its own privacy policy and applicable data protection law.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Request portability of your data.
• Opt out of the sale of personal information (we do not sell data).
• Lodge a complaint with your supervisory authority.

To exercise any of these rights, contact us at carson@hilohamarketing.com. We respond within 30 days.

Contact form submissions are retained for up to 3 years or until you request deletion. Analytics data is retained per the provider’s standard retention window (typically 14 months).

We apply industry-standard security measures including HTTPS encryption, access controls, and periodic reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Our site is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted data, contact us immediately and we will delete it.

We may update this policy periodically. Material changes will be noted by the “last updated” date above. Continued use of the site after changes constitutes acceptance.

HILOHA — questions or requests: carson@hilohamarketing.com